Monthly Archives: March 2015

“It’s What Ya Know That Just Ain’t So” – Strategic Planning and Complex Challenges

For over a year, I’ve been consulting with managers and staff at a Federal regulatory compliance agency, on their evolving strategic plan. Several factors, including employer power in a down economy, and the fear of immigrant employees (legal or otherwise), … Continue reading

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Just the Facts, Ma’am: Opening space for the “difference that makes a difference”

In the long-running radio and tv series Dragnet, the main character, police sergeant Joe Friday, became famous for his direction to witnesses. In his own minimalist, deadpan style, he always asked for a brief telling of the most important points. … Continue reading

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