Category Archives: Social Responsibility

The People Speak, the Leaders Listen

A few weeks ago I traveled to Washington, D.C. to serve as a facilitator at a unique event.  The Mayor had convened an event for citizens throughout the District to envision future policy and outcomes as part of his “One … Continue reading

Posted in Change, Community, Complexity, Dialogue, Government Improvement, Networks, Social Responsibility | 1 Comment

Competitive Advantage: Can we self-organize our way back?

In a well-publicized recent report, the World Economic Forum had the United States slipping to fifth place in competitiveness.  You can read about the report at http://www.msnbc.msn.com/id/44423519/ns/business-stocks_and_economy/t/us-falls-th-global-competitiveness-survey-shows/?GT1=43001 The article notes the slip is in part due to “declining faith in US … Continue reading

Posted in Change, Complexity, Continuous Process Improvement, Education, Government Improvement, Innovation, Social Responsibility | Leave a comment

Q U: The Quest for Quality in Education

In his monthly blog, “View from the Q,” ASQ Executive Paul Borawski dreams of a day when the methods of quality improvement will be the norm in improving education outcomes. Paul points to 2010 Baldrige winners, Montgomery County Schools (Maryland), … Continue reading

Posted in ASQ, Change, Complexity, Continuous Process Improvement, Creativity, Education, Innovation, Social Responsibility | 1 Comment

The Emergence of Social Responsibility

In 1993, I did a lecture tour of Brazil, for the US Information Agency (USIA). My lectures were about quality and process improvement, through union-management collaboration. At one of my lectures, I was presented with a copy of the book … Continue reading

Posted in ASQ, Change, Continuous Process Improvement, Dialogue, Social Responsibility | Leave a comment