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Monthly Archives: June 2011
The “EX” Factors: Ford’s Quality Journey
Last month I attended the annual World Conference on Quality and Improvement in Pittsburgh. It was an exciting time for me, as I supported the publication of my Primer on Complexity and Quality, and gave a very well-attended session on … Continue reading
Posted in ASQ, Continuous Process Improvement, Creativity, Innovation, Quality
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Resonance, Coupling, Complexity, and Community
From time to time I work as a guest leecturer to classes of doctoral students in psychology. These are primarily students in the field of community school psychology. More recently, I’ve worked with classes in the broader field of community … Continue reading
Posted in Change, Community, Complexity, Networks
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