The 2 Q’s and the 3 Ws

When I begin my classes for doctoral students in school psychology, and now as I prepare to begin an undergraduate class in Negotiation for Business, I ask this:

What are the two questions that every person is trying to answer at virtually every moment of our lives?

Whatever answers they have, tend to be fairly close to the answers that I have.

We next turn to what has been called “the world’s shortest framework for change” – three simple questions:

What?  So what? Now what?

What are your answers?


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