Category Archives: Complexity

Quality in Government: Answers, Questions, and the “AS IF…” to “BOTH…AND…” Challenge

Posted on April 8, 2013 by

Hi again, to all interested in process and organizational improvement.  After a personal leave from the blogosphere, I am back with my fellow ASQ “Voices of Influence.”  In this post, I am playing a bit of “catch-up.”  This post responds … Continue reading →

Posted in Adaptive Capacity, ASQ, Change, Complexity, Continuous Process Improvement, Government Improvement, Quality | 1 Comment

Adaptive Behavior and Regulatory Compliance

Posted on April 8, 2013 by

From 1976 to 2002, I worked as a Compliance Specialist for the U.S. Department of Labor’s Wage and Hour Division.  In that capacity, I enforced about 80 different laws, including Federal minimum wage, overtime, child labor, migrant farm labor, family … Continue reading →

Posted in Adaptive Capacity, Change, Complexity, Continuous Process Improvement, Government Improvement | 1 Comment

Complexity and Substance Abuse Prevention: Are you SPF-y Enough?

Posted on June 25, 2012 by

In my two preceding posts, I began to explore and explain the truly complex nature of behavioral health, and the implications of a complex systems perspective on the applicability of Evidence-Based Practices.  In this post, I want to take a … Continue reading →

Posted in Behavioral Health, Change, Community, Complexity, Dialogue | 1 Comment

Complexity and Behavioral Health: Complex, not Complicated

Posted on June 25, 2012 by

In my previous post, I began to explore the limits of Evidence-Based Practice in behavioral health.  My thinking about this evolved during my tenure as SAMHSA’s Senior Advisor for Process Improvement.  My own background was not in behavioral health, but … Continue reading →

Posted in Behavioral Health, Change, Community, Complexity | Leave a comment

Complexity and Behavioral Health: EBP and PBE

Posted on June 25, 2012 by

Three years ago I went to work as a Senior Advisor at SAMHSA, the Federal Substance Abuse and Mental Health Services Administration.  My job was to oversee process improvement efforts at the agency responsible for giving out $3billion a year … Continue reading →

Posted in Behavioral Health, Change, Complexity, Continuous Process Improvement | Leave a comment

Complexity and Community School Psych – Workshop Notes

Posted on May 11, 2012 by

  COMPLEXITY NOTES FOR WORKSHOP WITH DOCTORAL COMMUNITY SCHOOL PSYCH STUDENTS …WHAT KINDS OF PROCESSES DO WE WANT TO IMPROVE? …HOW DO WE IMPROVE PROCESSES AND RESULTS? …WHAT IS YOUR BIGGEST CHALLENGE IN CHANGE OR IMPROVEMENT? —BRIEF STORY IF CHANGE … Continue reading →

Posted in Change, Community, Complexity, Dialogue, Education | Leave a comment

The People Speak, the Leaders Listen

Posted on February 27, 2012 by

A few weeks ago I traveled to Washington, D.C. to serve as a facilitator at a unique event.  The Mayor had convened an event for citizens throughout the District to envision future policy and outcomes as part of his “One … Continue reading →

Posted in Change, Community, Complexity, Dialogue, Government Improvement, Networks, Social Responsibility | Leave a comment

Hammers, Nails, and a Cynefin Critique

Posted on October 31, 2011 by

Through Twitter, I have come to know a fantastic diverse network of people around the world.  Twitter has helped me to meet people whose work I have studied and admired, and to meet others exploring similar ideas in their own … Continue reading →

Posted in Change, Complexity | 4 Comments

Up on the Ridge: A Journey Alone, Together

Posted on October 26, 2011 by

Over the past few days I had the pleasure of joining a small group of remarkable people.  The group included a South African living in Australia, an American living in London, a Hungarian also living near London, and several Americans. … Continue reading →

Posted in Change, Community, Complexity, Creativity, Networks | 3 Comments

What’s the Point of Planning?

Posted on September 17, 2011 by

NOTE: this article first appeared in January 2005.  It is freely available through the ASQ website.  What’s the Point of Planning? Bruce A. Waltuck November, 2005 Appeared in the Journal of Quality and Participation January 2006 What is the real … Continue reading →

Posted in Change, Complexity, Continuous Process Improvement, Government Improvement | Leave a comment