Find It..
-
Forward Into the Past
- The Good, the Bad, and the Ugly: Apple, Verizon, and Customer Service
- Quality in Government: Answers, Questions, and the “AS IF…” to “BOTH…AND…” Challenge
- Adaptive Behavior and Regulatory Compliance
- Adaptive Organizations: Towards Mastery in the Moment
- Complexity and Substance Abuse Prevention: Are you SPF-y Enough?
The Vault: Archives
ASQ Voices of Influence
- Aimee Siegler, ASQ Voice of Influence blogger
- Anshuman Tuwari
- ASQ Director Blog- Paul Borawski
- Cesar Diaz Guevara, ASQ Voice of Influence blogger
- Chris Hermenitt
- Christopher Dancy, ASQ Influential Voices blogger
- David Levy, ASQ Influential Voices blogger
- Dennis Arter, ASQ Influential Voices blogger
- Dr. Robert Burney, ASQ Influential Voices blogger
- Guy Wallace, ASQ Voice of Influence blogger
- Jennifer Stepniowski, ASQ Voice of Influence blogger
- Kerrie Ann Christian, ASQ Voice of Influence blogger
- Lori Dellinger, ASQ Voice of Influence blogger
- Matthew Heusser, ASQ Voice of Influence blogger
Blogroll
- Aimee Siegler, ASQ Voice of Influence blogger
- ASQ Director Blog- Paul Borawski
- Cesar Diaz Guevara, ASQ Voice of Influence blogger
- Chris Hermenitt
- Dennis Arter, ASQ Influential Voices blogger
- Documentation
- Dr. Robert Burney, ASQ Influential Voices blogger
- Guy Wallace, ASQ Voice of Influence blogger
- Jennifer Stepniowski, ASQ Voice of Influence blogger
- Kerrie Ann Christian, ASQ Voice of Influence blogger
- Lori Dellinger, ASQ Voice of Influence blogger
- Matthew Heusser, ASQ Voice of Influence blogger
- Plugins
- Suggest Ideas
- Support Forum
- Themes
- WordPress Blog
- WordPress Planet
Categories
Meta
@complexified Twitter Feed
- @andreachiou thanks Andrea.. Agreed... Rich Seel's website is a great resource for org change folks. 5 hours ago
- RT @SyracuseU The SU women's lax team trails No. 1 MD 7-4 at the half. Let's root the girls on as they try to come back in the second half! 5 hours ago
- Excellent article on story & conversation for org change, by Rich Seel. Great too on org dynamics new-paradigm.co.uk/story_&_conver… 5 hours ago
- @JesseLynStoner so true, Jesse. Deep commitments to values aimed at supporting everyone's opportunities and lives. 5 hours ago
- Thank you, Paul: RT @NYTimeskrugman Friday Night Music: Arcade Fire Does the Clash nyti.ms/173fFEJ 6 hours ago
- RT @BKpub Celebrating 20 years... #StewardshipBook bit.ly/StewardshipBK http://t.co/cUwyX0LZX4 6 hours ago
- Oh swill: NJ Inspectors find a bunch of bars, mostly TGIFridays, putting cheap booze in top-shelf bottles. 6 hours ago
- @JesseLynStoner @alankay1 re Stewardship: I just love @Peter_Block 's unique thinking & insights. So glad I got to meet him last Oct. :-) 6 hours ago
- @lemasney confess I live 15 minutes from QB but been going to Freehold or Menlo for years for Apple store. This is good news :-) 6 hours ago
- @pkomarek thanks for the RT Paul. Have a great day! 8 hours ago
Author Archives: complexified
The Good, the Bad, and the Ugly: Apple, Verizon, and Customer Service
Like many people today, I own and use a variety of portable computing devices. For the past two years, I have had an Apple iPhone 4, which I got on the first day they were offered by my wireless provider, … Continue reading
Posted in Change, Continuous Process Improvement
Leave a comment
Quality in Government: Answers, Questions, and the “AS IF…” to “BOTH…AND…” Challenge
Hi again, to all interested in process and organizational improvement. After a personal leave from the blogosphere, I am back with my fellow ASQ “Voices of Influence.” In this post, I am playing a bit of “catch-up.” This post responds … Continue reading
Adaptive Behavior and Regulatory Compliance
From 1976 to 2002, I worked as a Compliance Specialist for the U.S. Department of Labor’s Wage and Hour Division. In that capacity, I enforced about 80 different laws, including Federal minimum wage, overtime, child labor, migrant farm labor, family … Continue reading
Adaptive Organizations: Towards Mastery in the Moment
The highly-regarded Altimeter Group has asked on their website, for comments about Adaptive Organizations. Let’s take a look at what this means, and why developing greater adaptive capacity is important for organizations. Adaptive means able to change in response … Continue reading
Posted in Uncategorized
Tagged Adaptive, change, complexity, leadership, Mastery, Organization
2 Comments
Complexity and Substance Abuse Prevention: Are you SPF-y Enough?
In my two preceding posts, I began to explore and explain the truly complex nature of behavioral health, and the implications of a complex systems perspective on the applicability of Evidence-Based Practices. In this post, I want to take a … Continue reading
Posted in Behavioral Health, Change, Community, Complexity, Dialogue
1 Comment
Complexity and Behavioral Health: Complex, not Complicated
In my previous post, I began to explore the limits of Evidence-Based Practice in behavioral health. My thinking about this evolved during my tenure as SAMHSA’s Senior Advisor for Process Improvement. My own background was not in behavioral health, but … Continue reading
Posted in Behavioral Health, Change, Community, Complexity
Leave a comment
Complexity and Behavioral Health: EBP and PBE
Three years ago I went to work as a Senior Advisor at SAMHSA, the Federal Substance Abuse and Mental Health Services Administration. My job was to oversee process improvement efforts at the agency responsible for giving out $3billion a year … Continue reading
Complexity and Community School Psych – Workshop Notes
COMPLEXITY NOTES FOR WORKSHOP WITH DOCTORAL COMMUNITY SCHOOL PSYCH STUDENTS …WHAT KINDS OF PROCESSES DO WE WANT TO IMPROVE? …HOW DO WE IMPROVE PROCESSES AND RESULTS? …WHAT IS YOUR BIGGEST CHALLENGE IN CHANGE OR IMPROVEMENT? —BRIEF STORY IF CHANGE … Continue reading
Posted in Change, Community, Complexity, Dialogue, Education
Leave a comment
The People Speak, the Leaders Listen
A few weeks ago I traveled to Washington, D.C. to serve as a facilitator at a unique event. The Mayor had convened an event for citizens throughout the District to envision future policy and outcomes as part of his “One … Continue reading
How F.A.R. is Your Leadership?
In a recent exchange on Twitter, I was asked about my use of the Cynefin Framework. For the uninitiated, this is a way of thinking about and making sense of different types of challenges in organizations. The Cynefin Framework has … Continue reading
Posted in Uncategorized
2 Comments
